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support@synture-tech.comData deletion guide
Understand local records, cloud copies and purchase information.
View the stepsFrequently asked questions
Can I download the app now?
Bull Habit is preparing for release. Official download links for each platform will appear on the product page.
Where are my habit records stored?
Habit records are stored locally. iOS provides private iCloud sync; Android does not. Purchase verification and email support separately process the information needed for those services.
How do I export my records?
Use Export in the app settings to save a full JSON archive or CSV event ledger. Export is free; keep your files safe.
Will a missed day reset my index?
No. The index reflects bounded changes; a missed day does not erase all your previous effort. Resume your habits and keep going.
Why request calendar access?
iOS conflict detection needs system calendar read access. The app extracts time ranges and hashed identifiers only, without using, saving or uploading titles, notes or attendees. You can decline access and continue basic tracking.
How do I manage billing and refunds?
Membership is preparing for release. Manage App Store / Google Play subscriptions through the relevant store; China one-time passes renew manually. See the membership page for details.
YOUR DATA
Choose what you want to delete.
Export a backup before deleting. Deleting data does not cancel a subscription; each type of copy needs separate attention.
Habit records on your device
In Settings → Clear All Local Data, confirm twice. This clears the local habit database and associated sync state and cannot be undone. It does not mean that all cloud data or purchase records are deleted.
iCloud and system backups
If you use iCloud, first review sync settings on all devices to avoid resyncing retained copies. Open system Settings → Apple Account → iCloud → Manage Account Storage. If Bull Habit appears, use the system options to remove its data. If no entry appears, contact support; uninstalling alone does not confirm deletion of cloud copies. Manage Android system backups and exported files separately in their respective locations.
Membership, orders and support records
Email support with the type of data you want to access or delete. To verify your request, provide the purchase channel and necessary order references, but never full recovery credentials, passwords or bank-card information. We will complete the identity and server-side deletion processes before purchase services launch. Any legally required retention will be explained.
Cancel renewals
Apple users manage subscriptions in their system account settings; Google Play users use Payments & subscriptions. China one-time passes expire under their purchase terms. Deleting records does not cancel auto-renewal.
We aim to respond to privacy requests within 15 business days, subject to applicable legal deadlines.